June 2011
1 post
Join Me at Google Pittsburgh on June 28th
I will be at Google  Pittsburgh later this month.  If you haven’t already checked out the latest collaboration tools available from Google.. you will want to. Then you will want to join me at Google to find out how you can improve your business.  You will hear from Andrew Moore regarding opportunities for business with Google Commerce.  We will go through…. A day in the life of an...
Jun 6th
September 2010
1 post
Biggest Challenge for Small Business
The biggest challenge for small business owners by in large……..getting and retaining clients.  So what tech tools can we use to help us accomplish this? I’d like to take a step away from the tech tools on this one … to first talk about basic strategy.  Too often, we look to implement the tools rather thant the strategy.  The tools should help to automate the existing...
Sep 14th
August 2010
3 posts
Need a Time Tracking Tool?
I recently researched the options for an automated time tracking software —— I narrowed in on Chrometa……and so far am pleased with the results.  I don’t do to much with true “software” these days —— but still liked this option best.  Chrometa is a licensed, windows based product that you must dowload to your PC.   It is a fully automated...
Aug 25th
New Look and Techno Tools Section for...
With the help of Tonia White and Affluent Concepts, we have developed the next evolution of www.crmastermind.com.  Be sure to check out the Techno Tools section. We make sure we have the most up-to-the-minute information on web-based technologies as they are released. We exhaustively research, review and experiment with new developments so that we can match the latest tools with your unique...
Aug 13th
Cool Tips for Social Media
Recently, I have had a few big conversations on Social Media and also attended a great webinar-during Women’s Small Business Week with Gina Schreck.  Along the way, I  picked up a few hints I’d like to share.   Instructional Videos Check out Gina’s website — She has some great instructional videos for Social Media.  I haven’t had a chance to check it all out —...
Aug 5th
July 2010
4 posts
Do You Really Understand Email Marketing ?
  And How It Can Help You Grow Your Business? I recently stumbled on an article that challenged what I thought I knew about email marketing. The article suggested that our (small business owners) perception of marketing is completely flawed. We decide what our customers and prospects want to receive from us based off our own experience. We think, “Would I like to receive an email like...
Jul 26th
A Great Read -- Crush It
Crush It by Gary Vaynerchuck — wins —-my favorite business book of the year.  Motivating and entertaining.  A must read for every entrepreneur.    ……….Just read it!
Jul 20th
Let's Meet Halfway
As we move our lives to conference calls and web-meetings.  There are still times when an old fashioned face to face meeting is still your best bet.  There is a great website I have been using for many months now - http://www.meetways.com/.  Meetways is a free website that has saved me time, gas, and money.  This is a great tool that will allow you to meet a client, partner, or employee...
Jul 15th
Looking for Conference Calling Solution
Conference calls and web meetings are increasing reality in today’s workplace.  As small business owners, we need technology to host conference calls.   I recently did some research and testing on available conference calling services.  So far, I am liking freeconferencecalling.com.  What I liked Super Simple to Set Up.  Realistically, you can have your first call within minutes of the...
Jul 7th
June 2010
4 posts
Facebook + Outlook = FBLook
Despite all of the Social Media and the great cloud- Outlook is still probably my #1 go to place each day - between my laptop and blackberry —- I use outlook to manage tasks, addresses, and e-mails.  So today, I downloaded a new tool FBLOOK.  http://www.techhit.com/FBLook/ What FBLook Is FBLOOK appears at the top of your screen.  You can update your Facebook status directly from outlook,...
Jun 29th
Super Turbo Charged On-Line Calculator
It’s on-line and it’s free.  You don’t even have to login.  Check out http://instacalc.com/.  Most days, I would rather use excel than a calculator —- it’s just easier and you can see multiple calculations.  Now, I have a new best friend in this calculator.  You can use meaningful words as part of your calculation, and the capabilities are astounding.  You can do...
Jun 22nd
Entrepreneurial Empowerment
Amanda Wodzenski is a regular blogger for Entrepreneurial Empowerment.  Check out my 2 part series on Guest Blogging… and other posts. 
Jun 15th
Managing Your Facebook Contacts for Business
As your list of Facebook Friends grows, you will want to take some steps to better manage these contacts.  Friend Lists Within Facebook, use the Friend List feature to Segment Friends.  Consider how you want to distinguish your Friends.  At the top level, I like something along the line of Family and Friends School Friends Professional Network Local You can have up to 100 Friends Lists, so...
Jun 4th
May 2010
4 posts
What is CRM Used For?
This is one of the questions I have been asked over and over regarding CRM or Customer Relationship Management.  For all sizes of business – small, medium, and large keeping track of your customer relationships can be complicated and time consuming.  You need to know what customer opportunities and issues are pending and require attention.  If you lose track of important tasks, you risk alienating...
May 28th
Keeping up with the latest Marketing Trends
Let’s take a few minutes to review current marketing trends.  Here is some great info from a survey recently conducted by Constant Contact in collaboration with the American Chamber of Commerce Executives, SCORE, and the Association of Small Business Development Centers.  Nearly 7,000 small business respondents were contacted for this study.    Clearly, many of us are in a position where...
May 20th
How to Link Your Blog to a Facebook Fan Page
I just spent the last 38 minutes linking this blog to my Facebook FanPage. First, I highly recommend a Facebook Fanpage to promote your business.  Facebook represents a huge communication opportunity that you can no longer ignore.   Fanpages are easy to set up, and you can get started right from your profile page.  Once you have your FanPage — linking your blog is a great way to deliver...
May 13th
Timing your E-Mail Marketing
This week - I hosted my first webinar on ……E-Mail Marketing.  One of the topics I touched on was timing your e-mails.  In marketing, as in life, timing is everything.  With email marketing, timing can make the difference between e-mails being read or recycled.  Everyone has their own schedules for handling e-mail, but I have a few general rules for when it is best to send e-mail...
May 6th
April 2010
2 posts
CRMastermind Open for Business
I officially launched www.crmastermind.com on April 15th (yes Tax day).  My goal was to quickly get a website up— and improve from there.  The mission of the company is to help Small Businesses Leverage Technology for increased growth and profits.  My vision for the website is a strategic resource where small businesses can go.  Every day, programmers engineer new technologies to help small...
Apr 27th
Apr 25th